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Help & FAQs

Got questions? You're in the right place

If you are new here or shop with us often, the Help Centre is here to make things easy. It explains how voucher codes work and helps fix common checkout problems. You can find simple guides and FAQs that give quick answers without any confusion. Everything is explained clearly so you can save time and shop with confidence.

FAQs

How do I use a voucher code?

  1. Pick a voucher code that matches what you are buying.
  2. Click on Get Code and copy it when it appears.
  3. Add your items to the basket and go to checkout.
  4. Paste the code into the promo code box.
  5. Apply the code and check the discount before paying.

Why is my voucher code not working?

There can be a few reasons.

  • The code may have expired.
  • The items in your basket may not be included.
  • There may be a minimum spend or brand condition.
  • Some codes can only be used once per person.

Always read the code details before using it.

When Are the Best Times to Use Voucher Codes?

Using voucher codes at the right time can help you save more. Deals are available all year, but some periods offer better discounts.

Festive Seasons:

Big shopping events happen during Indian festivals like Diwali, Holi, Raksha Bandhan, and Dussehra. Many stores offer sitewide discounts and special voucher codes during these times.

End-of-Season Sales:

When stores clear older stock, prices drop on fashion and home products. Using voucher codes during these sales can lead to bigger savings.

Back to School and Festive Shopping:

During busy shopping periods, retailers release limited time offers on clothing, electronics, and gifts. These deals often come with extra voucher savings.

Brand Sale Events:

Some brands run short sales like weekly or themed offers. These usually include special codes that are available for a limited time only.

Planning your shopping around these times can help you save more with less effort.

Technical Issues

If the website is not working properly, try these steps.

  • Clear your browser cache
  • Switch to another browser or device
  • Turn off ad blockers for a moment

If the problem continues, you can contact the support team for help.